One log for airside and terminal
Bird strikes, unattended bags at screening, runway inspections and medical calls are logged once with priority, status and assignee, visible to every agency on the response.
Aviation & Airports
One operating picture for the whole airport
From a full emergency on the runway to a terminal full of diverted passengers, CommandPost® gives the airport operations centre, fire and rescue, airlines and partner agencies one shared log and map, with every decision timestamped as it happens.
The challenge
The pressures an airport operations centre carries every shift
- 01
Too many agencies on one incident
Airport fire and rescue, police, ambulance, airlines, ground handlers and border agencies all respond to the same event, often from separate radios, phone bridges and paper logs.
- 02
Disruption that builds by the hour
Storms, diversions and delays stack up quickly, and the terminal fills with passengers before every team has the same view of what is open, closed or delayed.
- 03
Records the regulator will ask for
Occurrence reports, emergency exercises and security incidents need an accurate, timestamped record made at the time, not pieced together from notebooks afterwards.
How CommandPost® helps
Everything the airport needs, in one place
CommandPost® brings airside, terminal, emergency and partner agency teams into a single operating picture, from a routine shift to a full emergency.
The aerodrome on a live map
Overlay the aerodrome layout, rendezvous points, staging areas and cordons as uploaded layers, so responders know where to go before they leave the station.
Conditions beside every decision
Wind, storms and the forecast for the airport sit alongside the log, so a ground stop or apron closure is logged once and every team works from the same call.
Inspections and checklists airside
Build runway inspection, foreign object debris and emergency activation checklists, then complete them on the airfield, even without a connection.
Exercises and disruption on one run sheet
The Operation Schedule carries exercise timings, recovery plans and shift changeovers, so every team works from the same timeline.
Every agency's contacts in one place
Fire and rescue, police, ambulance, airline duty managers, ground handlers and border staff listed with role and how to reach them.
Incident timeline
An aircraft emergency, from first call to runway reopening
A regional jet reports a hydraulic fault on approach. The airport operations centre, airport fire and rescue and partner agencies share one picture of the airfield.
- 14:02Full emergency declared
The AOC duty manager logs the call from the tower as a critical entry and activates the airport emergency plan from the shared checklist.
- 14:06Fire and rescue at standby positions
Airport fire and rescue confirm their standby positions on the map, while police and ambulance are directed to the rendezvous point.
- 14:15Aircraft lands, runway closed
The aircraft stops on the runway. The AOC closes it, logs the time and tasks the airline and ground handler to disembark passengers.
- 14:40Passengers moved to the terminal
Passengers are bussed to a holding area, and the airline duty manager logs welfare and onward travel needs against the same operation.
- 16:25Runway inspected and reopened
Airfield operations complete the runway inspection checklist with photos, the runway reopens and the full timeline is exported for the occurrence report.
Around the airport
Airport operations centre duty managerAirport fire and rescueAirside operations officerTerminal duty managerAirline and ground handler duty managersPolice and border agency liaison
What changes for the airport
- Every agency on an aircraft incident works from the same log and map, not separate radio nets.
- Disruption decisions are logged once and seen by airside, terminal and airline teams together.
- Emergency exercises and real activations leave a timestamped record ready for the regulator.
- Regional aerodromes and heliports run the same plan, even when the connection drops.
Bring your airport onto one operating picture
See how CommandPost® supports airport operations centres, emergency planning and partner agencies, from the next exercise to the next real activation.