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Preview of the capability statement. On the live site it downloads as a PDF.

Capability statementSeptember 2026

Run multi-agency operations from one shared live picture

Company overview

CommandPost® is command, control and coordination software for emergency services, government and industry, headquartered in Sydney with offices in Melbourne and London. Every agency on an operation works from one live incident log, map and task list, from planning and daily coordination to response and recovery.

Core capabilities

  • Multi-stakeholder coordination Bring every stakeholder, agency, department and functional area into one operation, and invite external agencies in to work alongside them, with access set by role. The same solution serves 10+ industries and works the way your framework works, including AIIMS, CIMS, JESIP and ICS. Log incidents and hazards in one live record, then escalate them, assign tasks and track acknowledgements.
  • Common operating picture & real-time situational awareness Integrated maps bring a 3D digital twin of the operating environment together with site plans, emergency management plan overlays, flood and fire layers, evacuation zones, external agency feeds and live incidents in one view. Real-time dashboards add metrics, widgets and aggregated live data, giving decision-makers a shared, accurate understanding for informed decisions.
  • Field teams that keep working offline iOS and Android apps let field teams log, report and complete tasks, forms and checklists, even when offline. Live GPS puts every crew and vehicle on the map.
  • Highly configurable, scaled to each operation Configure forms, workflows, roles, maps and dashboards to match your framework and each operation, without custom development. A new operation can be set up within minutes, whether a single-site event or a multi-agency response, and the solution is intuitive enough that most users need little to no training.
  • Procedures, forms & compliance Keep standard operating procedures and framework obligations current and tied to their evidence. Start inspections, welfare checks and handovers from AI-drafted forms and checklists, completed in the field, even offline.
  • Reports, replay & audit Build reports from the live record and replay events on the map for debriefs. Every change is recorded in an append-only audit trail and cannot be altered, ready for reviews and inquiries.

At a glance

  • 3Offices: Sydney, Melbourne and London
  • 10+Industries served
  • 100+Integrations, plus an API
  • 6Languages in the product, including Arabic

How to buy

NSW Government Approved Supplier, ICT Services Scheme, Advanced Register

NSW Government Approved Supplier, ICT Services Scheme, Advanced Register. You can also buy directly through our sales team.

Contact

sales@commandpost.app+61 2 8806 0406

© CommandPost® Pty Ltd. All rights reserved. CommandPost® is a registered trademark.Page 1 of 2
Capability statementSeptember 2026

Why CommandPost®

  • One live record shared by every agency, desk and field team.
  • Works the way your framework works, including AIIMS, CIMS, JESIP and ICS.
  • Field apps that keep working when the network drops.
  • Hosted in the region you choose, with data kept in-region - or deployed on-premises.
  • Used every day for planning, events and exercises, not only in emergencies.

Security and compliance

  • NSW Government Approved Supplier ICT Services Scheme, Advanced Register.
  • Aligned to PSPF, ISM and the Essential Eight Security controls designed against the Australian Government's frameworks.
  • Sovereign, in-region hosting Hosted on Amazon Web Services with global regional coverage, or deployed on-premises, wherever you need it.
  • Privacy by design Privacy controls designed to support the Australian Privacy Act 1988 and APPs, UK GDPR and the Data Protection Act 2018, and the personal data protection laws of Saudi Arabia and the United Arab Emirates, with data residency set by each deployment's region.
  • Append-only audit trail Every change is recorded and cannot be altered, ready for reviews and inquiries.
  • Accessible to WCAG 2.2 AA Designed for keyboard, screen-reader and high-contrast use.

ISO/IEC 27001 and SOC 2 Type II are in progress.

Industries we serve

  • Emergency & Disaster Management
  • Policing & Public Safety
  • Events & Venues
  • Security Services
  • Critical Infrastructure
  • Aviation & Airports
  • Animal & Wildlife Rescue
  • Facilities Management
  • Mining & Resources
  • Retail & Shopping Centres
  • Transportation
  • Smart Cities & Councils
  • Education & Campuses
  • Theme Parks & Attractions
  • Film & TV Production
  • Casinos & Resorts

Beyond these industries, we provide tailored implementations and bespoke deployments, configured to each organisation's operations, frameworks and requirements.

Services

CommandPost® provisions your emergency management system and provides the implementation services, delivered by our team and our trusted, approved partners.

Company details

Australian company
CommandPost® Pty Ltd
ABN
17 641 527 148
ACN
641 527 148
UK company (CRN)
16587979
Head office
Suite 12, Level 3, 104 Mount Street, North Sydney NSW 2060
Melbourne office
Ground Floor, 470 St Kilda Road, Melbourne VIC 3004
London office
71-75 Shelton Street, Covent Garden, London WC2H 9JQ
© CommandPost® Pty Ltd. All rights reserved. CommandPost® is a registered trademark.Page 2 of 2

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Accessibility

We are committed to meeting the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA, the standard expected of government digital services, across the CommandPost® web app, admin console and mobile apps, and this website.

Stops background videos, auto-advancing tours, animated maps and the live console preview on every page. Saved in this browser.

How we build for accessibility

If something is hard to use, email support@commandpost.app and tell us the page and what happened.

Read our full accessibility statement