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Policing & Public Safety

Command and control for police operations

A single operating picture for major operations, public order policing and joint-agency response, from the briefing room to the cordon line.

The challenge

What police operations centres are up against

  1. 01

    Joint-agency information gaps

    Radio nets, paper logs and separate systems mean commanders and partner agencies build a shared picture by making calls, not by looking at one screen.

  2. 02

    Evidence has to hold up later

    Use-of-force, detentions and cordon changes need an accurate, timestamped record made at the time, not reconstructed for the inquiry afterwards.

  3. 03

    Not every partner sees everything

    Ambulance, transport and council liaisons need the right updates without access to intelligence or another agency's internal traffic.

How CommandPost® helps

One command platform for the whole operation

Commanders, radio operators, intelligence staff and partner agencies work from the same live picture, each seeing only what their role needs.

Incident Logging

Shared incident log

Every log entry carries a priority, status and assignee, with a full history of changes for the post-operation debrief or inquiry.

Integrated Maps

Cordons and sectors on the map

Integrated Maps shows cordon lines, sector boundaries, rendezvous points and grid references that every call sign can see.

Forms & Checklists

Use-of-force and stop reports

Forms & Checklists capture use-of-force, stop-search and detention records in the field, with photos, signatures and GPS attached.

Operation Schedule

Briefings and shift changeovers

The Operation Schedule carries briefing times, route timings and changeover points so every unit works from the same run sheet.

Dashboard

Commander's overview

The Dashboard shows open, critical and resolved entries at a glance for the silver or gold commander running the operation.

Contact List

Who's on and how to reach them

The Contact List holds sector call signs, partner agency liaisons and who is rostered on, so tasking does not wait on a radio check.

Counterterrorism

From intelligence to a coordinated response

Counterterrorism depends on the right information reaching the right people quickly. CommandPost® links intelligence, the live operating picture and every partner agency in one secure operation.

  • Real-time situational awareness

    Threat reports, sightings and cordons appear on the live map as they happen, so commanders see the whole picture across every agency.

  • Information sharing

    Share an operating picture with partner agencies, venues and transport operators on a need-to-know basis, without sharing everything.

  • Intelligence reports

    Capture intelligence as structured reports, restricted to authorised users, and trace each one to the tasks and decisions it informed.

  • Secure and auditable

    Role-based access and an append-only audit trail record every change and who made it, ready for reviews and inquiries.

Incident timeline

A public order operation, start to stand-down

A city march with a counter-protest nearby, run from the operations centre with partner agencies on the same map.

  1. 07:00
    Briefing and sector tasking

    The silver commander runs the briefing and assigns call signs to sectors and cordon points on the Operation Schedule.

  2. 09:15
    Cordons confirmed in place

    Sector sergeants log each cordon as established; the map updates for every agency watching the operation.

  3. 11:40
    Crowd building at the junction

    A critical log entry with a photo goes up from Sector 3 and is tasked to the public order unit for response.

  4. 12:05
    Detention logged with evidence

    An officer attaches a photo, GPS location and signature to the detention entry before the detainee reaches custody.

  5. 14:30
    March stood down, cordons lifted

    Sector entries are marked resolved and the operation log is exported for the post-event debrief.

Who runs the operations centre

Silver commanderBronze sector commanderDuty radio operatorIntelligence officerPartner agency liaisonCustody sergeant

What changes in the operations centre

  • Commanders and partner agencies work from one shared, live operating picture.
  • Partner agencies see only the updates relevant to their role, not the whole log.
  • Use-of-force and detention entries carry a timestamped record for later review.
  • Sector and unit tasking is tracked to resolution instead of lost on the radio.

Bring your next operation into one command platform

Talk to us about running your next major operation, planned event or joint-agency deployment from a single operations centre.