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Animal & Wildlife Rescue

Coordinated wildlife rescue, from call to release

One shared system for the hotline, rescuers, vets and carers, so an injured animal's journey from a roadside sighting to release is tracked accurately, wherever it happens.

The challenge

The pressures of wildlife rescue

  1. 01

    Sightings arrive with little detail

    A caller can describe a stretch of road, not a grid reference, and an injured animal will not wait while responders work out where to go.

  2. 02

    An animal passes through many hands

    A rescue can move from finder to volunteer to vet to a species carer to a release site, and its welfare record has to follow it accurately every time.

  3. 03

    Heat, fire and flood strike fast

    A heatwave or bushfire can turn a quiet roster into dozens of urgent jobs at once, spread across a wide area and volunteers who are not all reachable by phone.

How CommandPost® helps

From first call to release, one shared record

Every sighting, rescue, treatment and transfer sits in one shared log that follows the animal, so the hotline, the vet and the carer work from the same information.

Incident Logging

One shared incident log

Every sighting and rescue job sits in a single log with priority, status and assignee, visible to the hotline, the rescuer, the vet and the carer at once.

Integrated Maps

Grid references, not guesswork

Pin the sighting on the integrated map with a grid reference so the nearest available volunteer can find the animal without hunting for a street address.

Forms & Checklists

Species intake and handover forms

Build intake, condition and handover checklists for each species, so weight, medication and feeding notes travel with the animal between carers.

Contact List

Know who is licensed for what

The contact list shows which volunteers and carers are licensed for which species and how to reach them, day or night.

Weather

Weather for heat and fire risk

Check conditions and forecasts for the response area before sending a volunteer out during a heatwave or fire warning.

Operation Schedule

Release day plans everyone follows

Run sheets set out release day timings and locations so carers, transport volunteers and land managers work from the same schedule.

Incident timeline

One shift on the rescue hotline

A heatwave pushes a quiet Tuesday into a multi-species response, and every job, from a roadside kangaroo to a colony in distress, runs through one log.

  1. 06:50
    Overnight reports triaged

    The hotline coordinator reviews sightings logged overnight and sets priorities for the morning roster.

  2. 08:15
    Kangaroo call logged and dispatched

    A driver reports a kangaroo tangled in a boundary fence. The job is pinned to a grid reference and sent to the nearest volunteer.

  3. 11:30
    Flying-fox colony hits heat stress

    Temperatures spike and several animals are affected at once. The colony response team is tasked and priorities are raised to critical.

  4. 14:00
    Joey handed to a registered carer

    A rescued joey is handed to a registered carer at the transfer point, with feeding and condition notes recorded on the handover form.

  5. 17:45
    Day reviewed, night roster briefed

    The dashboard shows the day's open, critical and resolved jobs before the incoming shift is briefed through the contact list.

Who is on the roster

Hotline coordinatorsVolunteer rescuersRegistered species carersWildlife vets and nursesRehabilitation centre staffEmergency response teams

What changes for the rescue network

  • Rescuers reach the animal with an accurate location instead of a rough description.
  • Treatment and condition notes follow the animal instead of getting lost between carers.
  • Coordinators see every open job and who is free during a heat, fire or flood surge.
  • Field volunteers can log and update jobs even where mobile coverage drops out.

See CommandPost® for wildlife rescue

Talk to us about bringing your hotline, rescuers, carers and vets onto one shared system built for how wildlife rescue actually works.