Helping the people who respond work as one
CommandPost® is a command, control and coordination (C3) platform, headquartered in Sydney. It supports emergency services, government and operators across Australia, the United Kingdom, Europe and the Middle East, giving every agency one live record to plan, respond and recover from.
Advanced SupplierNSW Government ICT Services Scheme, Advanced Register- 4FrameworksAligned to the PSPF, ISM, Essential Eight and Privacy Act 1988
- 9Incident systemsAIIMS, CIMS and ICS built in, JESIP principles supported, with five more available
- 6LanguagesIn the product, including Arabic with right-to-left layouts
The hardest part of a major incident is keeping everyone on the same page
- Public and private sectorGovernment agencies, emergency services, venues, transport networks, mine sites and shopping centres.
- Developed with respondersShaped in consultation with emergency services personnel and control-room operators.
- Built for high-pressure decisionsClear, fast and accountable, with a complete record for every debrief.
Every major response brings together people who don't usually work side by side: police, fire, ambulance, councils, operators and contractors.
Each arrives with its own radios, spreadsheets and group chats. Information is copied, delayed or lost between them, and decisions are made on a picture that is already out of date.
CommandPost® was developed in consultation with emergency services personnel to close those gaps. It gives every desk, agency and field team one live record of what is happening, who is doing what and what has been decided, on any device and in the region the customer chooses. The same platform runs a single-venue event, a council's daily operations and a state emergency, so teams already know it on the day it matters most.
Six commitments behind every deployment
They shape how CommandPost® is designed, hosted and supported, for every customer in every region.
One source of truth
Every agency, desk and field team works from the same live record, so decisions are made on the same facts.
Your data stays in your region
Each deployment is hosted in its own region, and its data stays there.
Secure by design
Multi-factor authentication, role-based access and encryption in transit and at rest, designed against government security frameworks.
Accountable for every decision
An append-only audit trail records every change, ready for debriefs, reviews and inquiries.
Ready for the field
Mobile apps for iOS and Android keep working offline and sync as soon as they are back in range.
Open to your systems
More than 100 integrations, including an API, connect CommandPost® with the business systems you already use.
Corporate Responsibility Volunteering
Through our Corporate Responsibility Volunteering program, CommandPost® employees are given paid volunteering leave to take part in formal volunteering arrangements with recognised not-for-profit organisations and government-led initiatives.
- Paid volunteering leaveEmployees are given paid leave to take part in volunteering, so giving back does not come at the cost of their own time.
- Formal volunteering arrangementsLeave applies to formal volunteering arrangements with recognised organisations.
- Recognised not-for-profits and government-led initiativesEmployees volunteer with recognised not-for-profit organisations and government-led initiatives, many of which support communities before, during and after emergencies - work that reflects why CommandPost® exists.
A global company, with local teams and local data
Our head office is in Sydney, with offices in Melbourne and London and a regional partner in Dubai. Customers choose where their data is hosted, and it stays in that region.
Contact an officeMap of CommandPost® offices in Sydney, Melbourne and London, and our regional partner in Dubai.
Offices and partner
- SydneyGlobal head office
- MelbourneAsia Pacific office
- LondonEurope Office
- DubaiRegional partner
Markets we support
Australia, the United Kingdom, Europe and the Middle East
One platform across ten industries
The same live record runs a state emergency operations centre, a stadium on match day and a mine site's emergency response, each set up the way that team works.
All industries
Built to the standards government works to
Security, privacy and accessibility are part of how CommandPost® is designed, hosted and supported, not an add-on.
- NSW Government Approved SupplierICT Services Scheme, Advanced Register.
- Aligned to PSPF, ISM and the Essential EightSecurity controls designed against the Australian Government's frameworks.
- Sovereign, in-region hostingHosted on Amazon Web Services, in the region you choose.
- Privacy by designPrivacy controls designed to support the Australian Privacy Act 1988 and APPs, UK GDPR and the Data Protection Act 2018, and the personal data protection laws of Saudi Arabia and the United Arab Emirates, with data residency set by each deployment's region.
- Append-only audit trailEvery change is recorded and cannot be altered, ready for reviews and inquiries.
- Accessible to WCAG 2.1 AADesigned for keyboard, screen-reader and high-contrast use.
Our vision
Every emergency, event and operation run from one live picture that every responder can trust.
No information lost between agencies, and no decision made on facts that are already out of date.
Our mission
To give emergency services, government and operators a simple, secure platform for command, control and coordination, wherever they operate.
Built with the people who use it, hosted in the region they choose, and supported by a team that understands the work.