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Facilities Management

One log for every building in the portfolio

From contractor inductions to after-hours call-outs, CommandPost® gives facilities teams one shared log across every site, so hazards, faults and evacuations are tracked from report to close-out.

The challenge

The pressures facilities teams carry every shift

  1. 01

    Contractors without a current induction

    Trades turn up to site and facilities staff have no shared way to check who has completed an induction or holds a valid permit.

  2. 02

    Hazards and spills reported inconsistently

    A spill, fault or near-miss gets phoned in, emailed or written on a whiteboard, and the next shift has no full picture of what happened.

  3. 03

    After-hours call-outs with no handover

    A call-out at 2am gets actioned by whoever answers the phone, and the morning team starts the day without knowing what happened overnight.

How CommandPost® helps

Everything a facilities team needs, in one place

CommandPost® brings contractors, hazards, inspections and after-hours response into a single operating picture for every building you manage.

Dashboard

Portfolio dashboard

See open, critical and resolved issues across every building in the portfolio, not just the one you're standing in.

Integrated Maps

Digital building and site maps

Overlay floor plans, evacuation routes and site layers with live incident locations so responders find the right level fast.

Incident Logging

Shared hazard and incident log

Every spill, fault, complaint or hazard is logged once, assigned to a team and tracked through to close-out with a full history.

Forms & Checklists

Contractor induction checklists

Build induction, permit-to-work and work-at-height checklists that contractors complete before they're let onto site.

File Manager

Asset and compliance file store

Keep asset registers, test-and-tag records and compliance certificates filed against the building they belong to.

Contact List

After-hours call-out contacts

Know who's on call, which trade to ring and how to reach the building warden before the phone even rings.

Incident timeline

A loading dock spill, after hours

It's 10pm on a Tuesday at a mixed-use commercial tower. Security finds a chemical spill in the loading dock on a routine patrol.

  1. 22:10
    Spill found on patrol

    Night security finds a chemical spill in the loading dock and logs it as a hazard with photos, priority set to critical.

  2. 22:14
    Dock closed, tenants warned

    The duty facilities manager checks the site map, closes the loading dock and calls affected tenants from the contact list.

  3. 22:25
    After-hours contractor dispatched

    The on-call spill contractor is called out. Their induction and hazmat clearance are already on file, so security lets them straight in.

  4. 23:40
    Spill contained, area cleared

    The contractor confirms the area is safe and attaches photos and a signature to the log entry before leaving site.

  5. 07:15
    Handover to the day team

    The morning facilities manager reviews the full log and exports it for the workplace health and safety file.

Who works in CommandPost®

Portfolio facilities managerBuilding wardenMaintenance technicianWHS officerContractor / trade partnerAfter-hours duty manager

What changes for the facilities team

  • Contractors can't be let onto site without a current, checked induction.
  • Every hazard and spill has one record, from first report to close-out.
  • After-hours call-outs reach the right trade without hunting for a number.
  • Asset registers and compliance certificates stay filed against the right building.

See CommandPost® across your portfolio

Request a demo to see how CommandPost® brings contractors, hazards and after-hours response together for facilities teams.

Schedule a demo

See CommandPost® set up for your agency. Tell us a little about you and our team will arrange a time.

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