Emergency operations centres
Floods, bushfires and storms, coordinated across every agency from the first warning to the last recovery task.
View detailsEmergency operations
Disaster Recovery,Relief & Response
CommandPost® is cloud-based, so you can stand up a coordination centre with limited infrastructure, from anywhere, and keep every agency working from the same picture.
Request A Demo
See CommandPost® set up for your agency. Tell us a little about you and our team will arrange a time.
Disaster Recovery,Relief & Response
CommandPost® is cloud-based, so you can stand up a coordination centre with limited infrastructure, from anywhere, and keep every agency working from the same picture.
Bushfire &Emergency Response
Put fire crews, SES volunteers, police and evacuation centres on one live map, with logs that keep working when the field network drops.
Multi-AgencyIncident Response
Police, ambulance and fire crews share one live log. Each agency sees what its role allows, and every action is recorded for the review.
Major Events &Crowded Places
Crowd zones, gates, medical and security coordinated across every connected control room, with your emergency plans ready the moment a situation turns.
Facilities &Critical Operations
Incidents, inspections, contractors and assets across every site, with a complete audit trail for safety and compliance.
Get started today
Set up your first operation today
Create your account, choose where your data is hosted and invite your team. The in-app Getting Started guide walks you through every step.
- Guided set-up
- Account manager support
One platform. Every control room.
Built for control rooms that can't afford to get it wrong
When lives, crowds or critical services are on the line, every team needs the same facts at the same moment. CommandPost® gives emergency services, police, councils, event organisers, shopping centres, transport networks and mine sites one live picture, set up for the way each of them works.
Police operations centres
Public order, major operations and joint command with partner agencies, with each agency seeing only what it should.
View detailsPolicing & public safety
Event control rooms
Crowds, gates, medical and security at stadiums, festivals and parades, coordinated across every connected control room.
View detailsEvent control
City operations centres
Council, utilities and city services working from one live picture, from everyday issues to city-wide emergencies.
View detailsSmart cities & councils
Shopping centre control rooms
Security, first aid, cleaning and tenant communications across the whole centre, from every connected control room.
View detailsRetail & shopping centres
Security operations centres
Venues, precincts, campuses and critical infrastructure, monitored and responded to around the clock.
View detailsSecurity operations
Transport management centres
Crashes, closures and disruptions across road and rail networks, with every responding agency on one log.
View detailsTransport & traffic
Mine emergency control rooms
Emergency response for remote operations, with field apps that keep working when the network drops.
View detailsMining & remote sites
Facilities command centres
Incidents, inspections, contractors and assets across every site, every day, not just in an emergency.
View detailsFacilities & infrastructure
Emergency operations
One operating picture for disaster response
From flood watch to stand-down, coordinate emergency services, council crews, police and welfare agencies in one shared log and map, built for how an emergency operations centre actually runs - whether that means AIIMS in Australia, JESIP and gold/silver/bronze command in the UK, or your own national system.
Who's in the room
State Emergency ServicePoliceFire & RescueAmbulanceLocal Council
The challenge
- A surge of requests for assistanceFloods, storms and bushfires can generate hundreds of RFAs in hours, each needing to be logged, prioritised and assigned before it is lost in radio traffic.
How CommandPost® helps
- One shared incident logEvery RFA, hazard report and welfare check lands in one live log with priority, status and assignee, so nothing is chased twice or missed.
What changes
- Everyone works from the same flood picture instead of separate spreadsheets and calls.
Policing & public safety
Command and control for police operations
A single operating picture for major operations, public order policing and joint-agency response, from the briefing room to the cordon line.
Who's in the room
Police commandersRadio operatorsIntelligencePartner agencies
The challenge
- Joint-agency information gapsRadio nets, paper logs and separate systems mean commanders and partner agencies build a shared picture by making calls, not by looking at one screen.
How CommandPost® helps
- Shared incident logEvery log entry carries a priority, status and assignee, with a full history of changes for the post-operation debrief or inquiry.
What changes
- Commanders and partner agencies work from one shared, live operating picture.
Event control
Every control room, one shared picture of your event
From gates opening to the last bus leaving, CommandPost® gives your event controller, venue operations, security, police, ambulance and transport teams one live picture of the site.
Who's in the room
Venue operationsEvent securityPoliceAmbulanceTransport
The challenge
- Contractors on different systemsSecurity, crowd control, first aid and traffic each run their own radio channel and paper log, so the event controller only sees part of a developing plan.
How CommandPost® helps
- One incident log for every contractorSecurity, crowd control, first aid and venue operations post to the same live log, so the event controller sees a situation as it happens, not after a radio relay.
What changes
- Every team works from the same live picture of the site, not a relayed radio call.
Smart cities & councils
Run your city's control room from one shared picture
From a pothole report to a street festival to a storm, give your operations centre, works crews and duty officers one live log, one map and one shared record of what happened.
Who's in the room
City operationsCouncil servicesUtilitiesPoliceTransport
The challenge
- Reports arrive from every directionPotholes, outages, damaged signs and other public reports come in by phone, counter and app, each needing a job number before it is lost in the queue.
How CommandPost® helps
- One log for every report and jobEvery pothole, outage, damaged asset and public report lands in the one incident log, so a duty officer can see whether a crew is already on the way.
What changes
- A single record of every report, closure and job, ready for the next debrief.
Retail & shopping centres
One live view of your whole retail centre
From the security control room to cleaning and centre management, see every incident, hazard and job across retail floors, car parks and back-of-house in one place.
Who's in the room
Centre managementSecurityCleaningTenantsEmergency services
The challenge
- Fragmented reporting channelsRadios, phone calls and paper incident books leave gaps between security, cleaning and centre management, especially at shift changeover.
How CommandPost® helps
- One incident log for every teamSecurity, cleaning, customer service and centre management log incidents and hazards in one place, with priorities, assignees and a full history.
What changes
- Every incident, from a spill to an evacuation, is tracked from report to resolution.
Security operations
Every control room connected, one view of every gate, patrol and post
CommandPost® gives control room operators, patrol teams and guard supervisors one shared incident log and map, so an access issue, unattended item or alarm response is tracked from first report to close out.
Who's in the room
Security operatorsPatrol teamsFacilitiesPolice liaison
The challenge
- Handovers lose detailOutstanding items, half finished checks and verbal notes do not survive a shift change, so the incoming team starts blind.
How CommandPost® helps
- One log for every incidentAccess issues, unattended items, alarms and incident reports are logged with priority, status and assignee, and a full history for debriefs and inquiries.
What changes
- Incoming shifts start with a full picture instead of a verbal handover.
Transport & traffic
One picture of the network, corridor to control room
When a crash closes a carriageway or a possession overruns, the transport management centre, road crews and rail teams need to be working from the same facts.
Who's in the room
Traffic operatorsPoliceFire & RescueAmbulancePublic transport
The challenge
- Scattered incident reportingCrash and closure details spread across radio, phone calls and paper logs, so the picture is never the same for every team.
How CommandPost® helps
- One incident log for every teamCrashes, hazards and service disruptions logged once, with priority, status and assignee, visible to every agency on the response.
What changes
- Every agency on a closure works from the same incident record, not separate phone calls.
Mining & remote sites
Command and control for mine sites, day and night
From a routine pre-start to a full mine evacuation, CommandPost® gives the control room, deputies underground and the emergency response team one shared log, one site plan and one handover.
Who's in the room
Site emergency teamOperationsMedicalSecurity
The challenge
- Coverage drops underground and at the pitRadio black spots in declines and open-cut voids mean a report waits until a deputy reaches a node or a truck reaches the surface.
How CommandPost® helps
- One incident log, site and control roomEvery hazard, plant fault or near miss is logged with a priority and an assignee, so the deputy, the control room and the mine manager see the same picture.
What changes
- A muster count the control room can stand behind, contractors included.
Facilities & infrastructure
One log for every building in the portfolio
From contractor inductions to after-hours call-outs, CommandPost® gives facilities teams one shared log across every site, so hazards, faults and evacuations are tracked from report to close-out.
Who's in the room
Facilities managersContractorsSecuritySafety officers
The challenge
- Contractors without a current inductionTrades turn up to site and facilities staff have no shared way to check who has completed an induction or holds a valid permit.
How CommandPost® helps
- Portfolio dashboardSee open, critical and resolved issues across every building in the portfolio, not just the one you're standing in.
What changes
- Contractors can't be let onto site without a current, checked induction.
What is CommandPost®?
Situational Awareness - Finally Achieved
CommandPost® is a cloud-based command, control and coordination platform. It replaces the patchwork of radios, whiteboards and spreadsheets with one live system shared by every desk, agency and field team.
- See everything as it happensEvery incident, crew and camera on one live picture.
- Act faster, with less noiseLogs filed in plain English and routed to the right team.
- Prove every decisionA complete, time-stamped record for debriefs and inquiries.
Features & connections
Everything an operation needs, connected
Eight tools share one operation, so an update in one shows up wherever it matters.
100+integrations, including an API to connect CommandPost® with the business systems you already use.
Dashboard
See the whole operation at a glance: what's open, what's critical and what's been resolved, so nobody has to ask for a status update.
12Open
2Critical
31Resolved
Logs per hour
8 hours agoNow
Open by team
- Police5
- Local Council4
- Ambulance3
Integrated Maps
One live map with your site plans, zones and uploaded layers, shared by every agency, so everyone works from the same picture instead of their own copy.
Incident Logging
A single log for every agency, with priorities, status, assignees and a full history, so nothing gets lost between shifts or agencies.
- #EOC43Water over road - Mill Lane bridgeHigh
- #EOC44Residents moved to evacuation centreMedium
- #EOC45Power lines down - Station StreetCritical
- #EOC41Evacuation order issued - Zone 3Critical
File Manager
Plans, documents and photos for the operation, kept together in one place so the right file is never buried in someone's inbox.
- PDFSite plan - Stage A.pdf
- PDFTraffic management plan.pdf
- KMZEvacuation zones.kmz
- JPGGate 4 photo.jpg
Forms & Checklists
Build your own forms and checklists, then fill them in from the control room or the field, even without a connection.
Pre-event safety checklist
- Exits clear and signed
- First aid posts stocked
- Radios checked
- Barriers inspected
3 of 4 complete
Operation Schedule
Run sheets and timings every team works from, from the first briefing to pack-down, kept in step as plans change on the day.
- 06:00Crew briefing
- 09:00Gates open
- Now
- 14:00Main event
- 22:30Egress
Weather
Conditions and forecasts for the operation area, alongside everything else, so go/no-go calls are made with the same information as the rest of the operation.
24°Storms likely after 3pm
Wind NW 32 km/hRain 70%
Weather warning for the operation area
Contact List
Who's on the operation, their role and how to reach them, kept current as people come on and off shift.
- Event ControllerVenue operations
- Police liaisonPolice
- Medical leadAmbulance
- Council duty officerLocal Council
Incident management frameworks
Works the way your framework works
9 frameworks supported- AIIMSAustralasian Inter-service Incident Management SystemAustralia
- CIMSCoordinated Incident Management SystemNew Zealand
- JESIPJoint Emergency Services Interoperability PrinciplesUnited Kingdom
- UCPMUnion Civil Protection MechanismEuropean Union
- ICSIncident Command SystemUnited States
- NIMSNational Incident Management SystemUnited States
- ICS CanadaIncident Command System CanadaCanada
- UN ClusterUnited Nations OCHA Cluster SystemInternational
Before, during and after
Prepare. Respond. Recover. On one platform
Prepare
Plans, SOPs, checklists and training exercises, ready before anything happens.
Respond
One live log and map for every agency, with tasks, crews and field teams in step.
Recover
Reports, after-action replay and recovery tasks, with a full audit trail for inquiries.
Quick response & resolution to incidents
Respond to incidents quicker than ever before
Incident & hazard logging
Log, escalate and collaborate on every incident and hazard, with tasks and acknowledgements so nothing is missed.
Integrated maps & digital twins
3D maps with your site plans, flood and fire layers, evacuation zones and live incidents in one view.
Resource & asset tracking
Live GPS from the mobile app puts every crew and vehicle on the map, so you send the nearest one.
Tasks, forms & checklists
AI-drafted forms and checklists for inspections, welfare checks and handovers, completed in the field, even offline.
SOPs & compliance
Standard operating procedures and framework obligations, kept current and tied to their evidence.
Reports & after-action review
Build reports from the live record, then replay the whole event on the map for the debrief.
Feel free to contact us, or call us any time on (02) 8806 0406
Global reach, local data
A global C3 platform, with offices in Australia and the United Kingdom
CommandPost® supports emergency services, governments and operators across Australia, the United Kingdom, Europe and the Middle East. Each deployment is hosted in its own region, and its data stays there.
Select an office on the map for its contact details.Map of CommandPost® offices in Sydney, Melbourne and London, and our regional partner in Dubai.
Prepared together, every day
Use CommandPost® every day for planning, events and exercises, so every agency and partner already works as one when an emergency comes.