Solution
The solution behind every operation
Pick your industry and explore a live operation in the console below, then see how the same solution grows from a single building to a state-wide emergency.
Scales with the incident
From one building to an entire state
The same solution runs a single building fire or local event, a stadium, a smart city or a state-wide emergency. Add agencies, map layers and people as the operation grows, without switching systems.
One team on a building fire or local event
Agencies
Fire & RescueAmbulancePolice
Map layers
- Building or site plan
- Cordon and exclusion zone
A venue control room with crews across the precinct
Agencies
Local CouncilPoliceAmbulanceTransport
Map layers
- Site plan
- Crowd zones
- Gates and CCTV
- Transport hubs
A city operations centre with council, utilities and transport
Agencies
Local CouncilUtilitiesTransportPolice
Map layers
- Cameras and sensors
- Pedestrian counts
- Street closures
- Utility networks
- Public reports
Operations centres across the state and crews in the field
Agencies
PoliceFire & RescueAmbulanceState Emergency ServiceLocal CouncilUtilitiesTransport
Map layers
- Flood extent
- Fire perimeters
- Evacuation centres
- Road closures
- Power outages
- Staging areas
See it in action
One console for the whole response
Pick an industry, then explore a live operation in CommandPost®. Switch map layers on and off, open the incident log, or type what's happening into the task bar and watch it land on the map.
Industry
Live incidentsLive
Incident / Hazard
Update
Announcement
Try one:
From flood watch to stand-down, coordinate emergency services, council crews, police and welfare agencies in one shared log and map, built for how an emergency operations centre actually runs - whether that means AIIMS in Australia, JESIP and gold/silver/bronze command in the UK, or your own national system.
Integrations and API
Everything comes together in CommandPost®
CommandPost® sits at the front of your control room, as the one place where information comes together. Connect the systems you already run, switch on established feeds from government and emergency agencies, and issue API keys to connect your own, so their events and data arrive in the operation alongside everything else your team is working on.
Your existing systems
Business, reporting and building systems connect through the CommandPost® API. Their events arrive in the operation as log entries, and the operation's information is available to the tools you report from.
- Building sensors, alarm panels and building management systems that can send an HTTPS request can raise a log entry, with its location, priority and classification.
- Business systems and partner applications can create log entries and add remarks to existing ones.
- Reporting, records and analytics tools can read operations and their log entries through the API.
- CCTV cameras can be brought into dashboards and the incident log, and RSS feeds followed alongside your logs.
Government and agency feeds
CommandPost® brings established connections with authoritative sources, including emergency services, transport networks and weather authorities, ready to switch on. Available in supported regions.
- Warnings and incidents from state emergency services.
- Road incidents, closures and roadworks from transport networks.
- Weather observations and forecasts from national weather authorities on dashboards, plus lightning strike alerts around the operation.
- Each operation switches on only the feeds it needs.
API keys for agencies
CommandPost® enables API access for your agency, and your administrators then issue and manage keys themselves in the Agency Console, so your own systems and trusted partners can connect to the operations you choose.
- Each key reaches only the operations it is granted. Keys can read by default, and write access is added only where it is needed.
- Live keys are tied to an IP allowlist or a recorded reason, expire on a set date, and can be rotated or revoked at any time.
- Test keys see only training operations, so a connection can be built and tested without touching live data.
- Usage and audit history for every key, plus an API reference and a downloadable OpenAPI specification for your administrators.
Data sovereignty
Your data, governed by your jurisdiction
CommandPost® runs in dedicated regional environments, so your data is stored and processed in the region you choose, and the solution is designed to support the laws of that jurisdiction, including the EU GDPR and the UK GDPR where they apply.
Contact us- Multi-region, dedicated environmentsCommandPost® runs a separate, dedicated environment per region rather than one shared global system.
- Data stays in the region you chooseEach deployment's data is stored and processed in the region its customer chooses.
- Designed to support local lawDesigned to support the laws of that jurisdiction, including the EU GDPR and the UK GDPR where they apply.
Government and enterprise customers who need to keep data fully on their own infrastructure can deploy CommandPost® on-premises - contact us to discuss your requirements.
Independent evaluation
Case Study: Cognitive Load & Decision Making
CommandPost® received funding from Investment NSW, part of the Premier's Department NSW, to conduct an independent cognitive load evaluation of operators using the solution during critical decision-making in an emergency.
- Funded by Investment NSWThe evaluation was funded by Investment NSW, part of the Premier's Department NSW.
- Assessed critical decision-makingIt assessed the cognitive load operators carry while using CommandPost® during critical decision-making in an emergency, with NSW emergency service agencies taking part.
- Included eye-tracking assessmentEye-tracking monitored operator interaction with the solution, to help understand cognitive load during use.
- Built to validate real-world useThe evaluation set out to validate use of CommandPost® under the conditions it has been built for.
Governance and assurance
Built to the standards government works to
Security, privacy and accessibility are part of how CommandPost® is designed, hosted and supported, not an add-on.
- NSW Government Approved SupplierICT Services Scheme, Advanced Register.
- Aligned to PSPF, ISM and the Essential EightSecurity controls designed against the Australian Government's frameworks.
- Sovereign, in-region hostingHosted on Amazon Web Services with global regional coverage, or deployed on-premises, wherever you need it.
- Privacy by designPrivacy controls designed to support the Australian Privacy Act 1988 and APPs, UK GDPR and the Data Protection Act 2018, and the personal data protection laws of Saudi Arabia and the United Arab Emirates, with data residency set by each deployment's region.
- Append-only audit trailEvery change is recorded and cannot be altered, ready for reviews and inquiries.
- Accessible to WCAG 2.1 AADesigned for keyboard, screen-reader and high-contrast use.
Prepared together, every day
Use CommandPost® every day for planning, events and exercises, so every agency and partner already works as one when an emergency comes.