One log for every report and job
Every pothole, outage, damaged asset and public report lands in the one incident log, so a duty officer can see whether a crew is already on the way.
Smart Cities & Councils
Placeholder videoRun your city's control room from one shared picture
From a pothole report to a street festival to a storm, give your operations centre, works crews and duty officers one live log, one map and one shared record of what happened.
The challenge
What your control room juggles every day
- 01
Reports arrive from every direction
Potholes, outages, damaged signs and other public reports come in by phone, counter and app, each needing a job number before it is lost in the queue.
- 02
Events and everyday works share the streets
A festival road closure, a footpath replacement and a police-led detour can all sit on the same block in the same week, run by different teams.
- 03
Storms pull the council into everyone's plan
Flooded roads, blocked drains and damaged trees put council crews to work alongside the state emergency service and the local emergency management committee.
How CommandPost® helps
One operating picture for the whole city
Bring reports, works, events and emergency support into one place, connected to the systems your council already runs, for control room and field teams alike.
Every zone, closure and asset on one map
Ward boundaries, uploaded asset layers, road closures and reference locations sit on one integrated map that works crews, police and utilities can all see.
The inspection forms your crews already use
Build the same damage assessment, road closure and hazard report forms your teams use now, and complete them from the field or the depot.
One run sheet for event day and works
Road closure times, bump in, waste collection changes and traffic control shifts sit on one operation schedule everyone can check.
Every team and agency in one list
Council crews, police liaison, utility contacts and the state emergency service are all listed with their role, so the right call goes out first time.
The whole city's status at a glance
Open, critical and resolved counts across every ward and team, so a duty officer or an incoming shift is briefed without a long handover.
Incident timeline
Festival Saturday in the city centre
The council's operations centre runs a street festival and the everyday city alongside it, from morning bump-in to the last road reopening.
- 06:30Bump-in begins, roads close on schedule
Traffic control crews close the festival precinct against the approved plan, and the operation schedule tracks each closure against its planned time.
- 10:15Pothole reported on the diversion route
A resident's report of a pothole on the diversion route is logged and tasked to a roads crew, kept separate from the festival's own jobs.
- 14:40Power fault at the main stage
A stallholder generator trips the stage supply. The fault is logged, the utility contractor is called from the contact list, and the act is briefed.
- 19:05Crowd bottleneck at the western gate
Police liaison and event marshals are tasked to open a second exit after crowd numbers build faster than planned at closedown.
- 23:20Final road reopens, festival closed out
The final closure is lifted, the roads crew confirms clean-up is complete, and the operation log is closed ready for the debrief.
Who works from CommandPost®
Council duty officerCity operations coordinatorWorks and roads crewsLocal laws officersPolice and utility liaisonEmergency management committee
What changes for your team
- A single record of every report, closure and job, ready for the next debrief.
- Duty officers see at a glance what is open, what is critical and what is already resolved.
- Works crews, police and utilities work from the same map and the same closures.
- Every status change is timestamped, giving a clear record for the next review.
Bring your operations centre onto one platform
See how CommandPost® gives your council one shared log, map and schedule for everyday works, city events and emergency support.