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Mining Operations & Emergency Response

Command and control for mine sites, day and night

From a routine pre-start to a full mine evacuation, CommandPost® gives the control room, deputies underground and the emergency response team one shared log, one site plan and one handover.

The challenge

The pressures of running a mine site

  1. 01

    Coverage drops underground and at the pit

    Radio black spots in declines and open-cut voids mean a report waits until a deputy reaches a node or a truck reaches the surface.

  2. 02

    A clean headcount, fast

    Day shift, night shift, contractors and visitors move through the same site, and an evacuation muster has to account for every one of them.

  3. 03

    A record that survives the investigation

    A notifiable incident brings a site investigation and a regulator inquiry, both wanting the same timeline the shift handover already needed.

How CommandPost® helps

Built around the control room and the crew

One operation, one log and one shift handover, whether the crew is doing a pre-start or standing up the Incident Control Centre.

Incident Logging

One incident log, site and control room

Every hazard, plant fault or near miss is logged with a priority and an assignee, so the deputy, the control room and the mine manager see the same picture.

Integrated Maps

Live site plan, zones and muster points

Pit design, underground plan and uploaded KMZ layers sit on one map with exclusion zones and muster points, so an evacuation call points everyone to the same ground.

Forms & Checklists

Pre-start checks and isolation permits

Pre-start inspections, isolation permits and hazard checklists are filled in from the control room or underground, on a phone that keeps working without signal.

Operation Schedule

A run sheet the next shift can trust

The shift run sheet carries every timing and open action into handover, so the oncoming deputy is not relying on a verbal pass-down.

Contact List

Every person on site, every shift

Contractors, visitors and specialist crews sit on one contact list with their role, so a muster count or a mines rescue callout does not start with a phone tree.

File Manager

The record an investigation needs

Photos, statements and site plans from the response stay with the operation, ready to hand to the site investigation or the regulator afterwards.

Incident timeline

A conveyor fire triggers a full evacuation

Night shift, underground. A deputy's report of smoke starts an evacuation, a muster and a mines rescue callout before day shift takes over.

  1. 22:14
    Deputy reports smoke at a transfer point

    On a routine inspection in the decline, the shift deputy logs smoke haze near the number three conveyor transfer point as high priority.

  2. 22:19
    Shift supervisor calls a full withdrawal

    The affected panel and travel road are called clear, and the control room opens an evacuation muster for everyone underground and on the surface.

  3. 22:31
    ERT deploys, contractors accounted for

    ERT goes in with breathing apparatus to find the source, while the control room checks the muster against the crew and contractor lists.

  4. 23:08
    Fire out, conveyor isolated, area secured

    The team confirms the fire is out and the belt isolated, mines rescue stands down at the portal, and the area is barricaded off.

  5. 06:00
    Day shift handover, area still isolated

    The run sheet carries the timeline and open actions into day shift, and the notifiable incident is logged for the regulator.

Who uses it on a mine site

Shift supervisorUnderground deputyControl room operatorEmergency response team (ERT)Contractor supervisorInspector of mines

What changes for the site

  • A muster count the control room can stand behind, contractors included.
  • One handover the oncoming shift can read instead of a verbal pass-down.
  • A single record of the incident, ready for the site and regulator investigation.
  • The same picture for the deputy underground, the control room and the mine manager.

Bring it to your next mine emergency exercise

See how CommandPost® would run a muster, an evacuation and a shift handover on your site, before you need it for the real thing.